Hotline
1800-18-1818
Hotline
1800-18-2828 or
+603 5021 2188
(if you are abroad)
Address
No. 14, Jalan Majistret U1/26, HICOM Glenmarie Industrial Park,
40150 Shah Alam, Selangor, Malaysia
Tel: +603 5032 6000
Useful Tools
Track the status of your TIME application or reschedule your installation appointment.
From moving your router to changing your password, find new ways to improve your Internet connection.
Payment Methods
Debit/Credit Card
Use your MasterCard or Visa card to make payment.
Pay for: Monthly bills, device purchases, deposits, one-time charges
Available on: Self Care, Time Internet app, Quickpay
Average processing time: Immediately
eWallet
We accept Grab, Boost, Touch ‘n Go, and MAE
Pay for: Monthly bills, device purchases, deposits, one-time charges
Available on: Self Care, Time Internet app, Quickpay
Average processing time: Immediately
FPX Internet Banking
Pay with your current, savings or credit card account through your Internet banking platform of choice.
Pay for: Monthly bills, device purchases, deposits, one-time charges
Available on: Self Care, Time Internet app, Quickpay
Average processing time: Immediately
Auto Debit
Automatically deduct your monthly bill amount from your credit/debit card or eWallet and enjoy a RM2 bill rebate
Pay for: Monthly bills
Available on: Self Care, Time Internet app
Average processing time: Immediately
JomPAY
Pay from your current, savings or credit card account through a large number of participating banks* using our biller code 5553. Find out more.
*Full list at www.jompay.com.my.
Pay for: Monthly bills
Available on: Your Internet banking service
Average processing time: Immediately
Online Banking
Look for “TT dotCom Sdn Bhd” under payee.
Pay for: Monthly bills
Available on: Your Internet banking service
Average processing time: One business day
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