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About Reference Access Offer
REFERENCE ACCESS OFFER Pursuant to Clause 5.3.4 of the Commission Determination on the Mandatory Sta...
Learn MoreSupport > Business > New App Update
Can I still use the old app to access my account and pay bills?
You absolutely can, but it will no longer receive bug fixes or security updates. After the app is discontinued on 31 August 2024, you will no longer b...
Learn MoreSupport > Home > New App Update
Can I still use the old app to access my account and pay bills?
You absolutely can, but it will no longer receive bug fixes or security updates. After the app is discontinued on 31 August 2024, you’ll no long...
Learn MoreBusiness > Enterprise > Security > Privileged Access Management
Privileged Access Management
28 May 2024
Learn MoreSupport > Home > Anti-Spam Policy
Is TCP access to the Internet on Port 25 (SMTP) allowed?
Access to the Internet on Port 25 (SMTP) is not allowed to safeguard against any involvement in spamming activities including sending unsolicited e-ma...
Learn MoreSupport > Business > Anti-Spam Policy
Is TCP access to the Internet on Port 25 (SMTP) allowed?
Access to the Internet on Port 25 (SMTP) is not allowed to safeguard against any involvement in spamming activities including sending unsolicited e-ma...
Learn MoreSupport > Home > Time Fibre Home App > Control Hub
I am using a TP-Link/D-Link/Linksys device. Why can't I see the WiFi Manager features? How do I get it?
The WiFi Manager features vary with device models. Some features are not available on older devices. We recommend upgrading to the latest devices to a...
Learn MoreSupport > Home > New App Update
I can't use the WiFi Manager features like WiFi Configuration and Parental Controls. Why?
The WiFi Manager features are only compatible with the device models below: WiFi 7: HG8145B7N WiFi 6: HG8145X6 / HG8145X6-10 / HG8245X6 / HN8245X6 / V...
Learn MoreSupport > Home > New App Update
What's new about the Time Fibre Home app?
The new Time Fibre Home app offers a streamlined and intuitive interface for managing your Time Fibre Home account, making it easier and more seamless...
Learn MoreSupport > Home > New App Update
What happens if I don't download the new Time Fibre Home app?
You won’t be able to access your account information, manage your services or receive customer support through the old app after it’s disc...
Learn MoreAbout Us > Resource > Newsroom
Time delivers solid FY2022 performance with growth across all customer segments
TIME dotCom (Time or the Group) recorded another solid performance for the financial year ended 31 D...
Learn MoreSupport > Home > Troubleshooting
Am I able to configure parental controls on the WiFi router provided by Time?
Yes. The parental controls feature is built into any router we provide. You can access step-by-step guidelines to configure parental controls by click...
Learn MoreSupport > Home > Plans > Voice Plans
Is there an app for Time Voice?
Yes, download our Time Voice App on the Google Play Store or Apple App Store and carry your land line with you wherever you go on your mobile phone. ...
Learn MoreSupport > Home > Plans > Voice Plans
I want to subscribe to an additional voice line. Do I purchase my own phone and perform the setup myself?
No, all additional voice lines will be accessed exclusively via the Time Voice app. Just follow the simple steps below: Download the Time Voice app o...
Learn MoreSupport > Home > Plans > Voice Plans
Can I subscribe to an additional voice line?
Yes, but you may only subscribe to the Time Voice Home Basic plan. Subscription is on a pay-as-you-use basis and the line will be accessed exclusively...
Learn MoreSupport > Home > Subscription > Coverage
The condominium next to mine has Time coverage; when will mine be fibered?
While we would love to serve all condominiums, at times we are unable to gain access for various reasons. Do ask your JMB to get in touch with us via ...
Learn MoreAbout Us > Resource > Newsroom
Rebate Makes Time’s 100Mbps Pakej MyKabel More Affordable at RM69
Time welcomes Pakej Perpaduan Fixed Internet Broadband 100Mbps Pakej MyKabel to be made available t...
Learn MoreAbout Us > Resource > Newsroom
2x the Speed. 2x the Fun. 2Gbps has Landed.
Shah Alam, 6 October 2022 – There’s a brand-new Internet plan in town and it’ll blow your soc...
Learn MoreAbout Us > Resource > Newsroom
Fortinet powers TIME dotCom’s vision for a secure and connected Malaysia
Telco provider leverages Fortinet’s best-in-class technology to introduce security-driven networki...
Learn MoreAbout Us > Resource > Newsroom
TIME First in Malaysia to be MEF 3.0 LSO Sonata-certified
Shah Alam, 8 July 2021 – TIME dotCom (TIME) announced today that it has become the first in Malay...
Learn MoreAbout Us > Resource > Newsroom
TIME First in Southeast Asia to be MEF 3.0 SD-WAN Certified
Shah Alam, 27 January 2022 – TIME dotCom (TIME) announced that it has become the first telecommuni...
Learn MoreAbout Us > Resource > Newsroom
TIME, LGMS and Tecforte Sign MoU to Develop Cyber Security Solutions for Malaysia’s Digital Economy
Shah Alam, 02 July 2021 – TIME dotCom Bhd (TIME), LE Global Services Sdn Bhd (LGMS) and Tecforte ...
Learn MoreAbout Us > Resource > Newsroom
Time Now Offers Private Connectivity in Malaysia to AWS Direct Connect
TIME Cloud Interconnect Direct provides a private connection to AWS that bypasses the Internet for m...
Learn MoreAbout Us > Resource > Newsroom
TIME now offers private connectivity to Alibaba Cloud Express Connect in Malaysia
Shah Alam, 6 September 2022 – TIME dotCom [“TIME”] today announced their partnership with Alib...
Learn MoreAbout Us > Resource > Newsroom
TIME Offers One Of Malaysia’s First Private Connections To Microsoft Azure
Shah Alam, 20 DECEMBER 2018 – TIME dotCom (“TIME”) recently launched TIME Cloud Interconnect ...
Learn MoreAbout Us > Resource > Newsroom
TIME Now Offers Private Connectivity to Google Cloud in Malaysia with TIME Cloud Interconnect Direct
Shah Alam, 18 SEPT 2019 – TIME dotCom (“TIME”) today announced support for Google Cloud’s P...
Learn MoreAbout Us > Resource > Newsroom
TIME sustains growth momentum in 1H 2019
Shah Alam, 27 August 2019 – TIME dotCom Berhad (“TIME” or “the Group”) recorded revenue o...
Learn MoreBusiness > Enterprise > Network > International Private Connectivity
International Private Connectivity
16 June 2022
Learn MoreBusiness > Enterprise > Network > Direct Cloud Connectivity
Direct Cloud Connectivity
16 June 2022
Learn MoreBusiness > Enterprise > Network > Secured Dedicated Internet
Secured Dedicated Internet
16 June 2022
Learn MoreBusiness > Enterprise > Solutions > Cloud for Business Continuity
Cloud for Business Continuity
15 June 2022
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