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Support > Home > Free Speed Boost
How do I know if my existing device is compatible with the new speed?
If you’re already using our latest WiFi 6 device, they’re more than capable of accommodating the new speeds. Here’s what our latest WiFi 6 devic...
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How do I change my WiFi 7 (HG8145B7N) or WiFi 6 (HG8145X6) devices from working as an Optical Network Terminal (ONT) to a router/mesh node?
By default, the WiFi 7 (Huawei HG8145B7N) and WiFi 6 (HG8145X6) devices work as a wireless Optical Network Terminal (ONT) or a 2-in-1 device which com...
Learn MoreSupport > Home > Gig Speed Home (FTTR)
Why is my speed not up to 1Gbps as advertised?
Internet speeds are based on your broadband plan e.g. if you’re on the 600Mbps plan, your speed will be limited to 600Mbps. Other factors such as ne...
Learn MoreSupport > Home > 2Gbps
I’m on the 2Gbps plan but my speed is nowhere close. What’s the deal?
The best way to achieve high speeds and performance is to use a wired connection. Here’s what you need to take note of: The 2.5Gbps LAN port on...
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TIME, LGMS and Tecforte Sign MoU to Develop Cyber Security Solutions for Malaysia’s Digital Economy
Shah Alam, 02 July 2021 – TIME dotCom Bhd (TIME), LE Global Services Sdn Bhd (LGMS) and Tecforte ...
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Time Now Offers Private Connectivity in Malaysia to AWS Direct Connect
TIME Cloud Interconnect Direct provides a private connection to AWS that bypasses the Internet for m...
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TIME now offers private connectivity to Alibaba Cloud Express Connect in Malaysia
Shah Alam, 6 September 2022 – TIME dotCom [“TIME”] today announced their partnership with Alib...
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TIME Now Offers Private Connectivity to Google Cloud in Malaysia with TIME Cloud Interconnect Direct
Shah Alam, 18 SEPT 2019 – TIME dotCom (“TIME”) today announced support for Google Cloud’s P...
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Time Hacks
HACK YOUR BROADBAND Make your Internet work for you. Check out our tips and tricks to make the most ...
Learn MoreSupport > Home > Time Fibre Home App
What is the Time Fibre Home app?
The Time Fibre Home app is our all-in-one app that lets you manage your account and take control of your WiFi whenever and wherever you need. With jus...
Learn MoreSupport > Home > Time Fibre Home App > Control Hub
What is WiFi Manager and how can I use it?
The WiFi Manager is a comprehensive suite of features within the Time Fibre Home app that lets you manage, control and customise your home network to ...
Learn MoreSupport > Home > Gig Speed Home (FTTR)
What is Fibre-To-The-Room (FTTR) and how is it different from mesh WiFi?
In essence, FTTR and mesh WiFi both tackle coverage issues in areas with weak connections. But they do differ in terms of setup, performance, cost and...
Learn MoreSupport > Business > New App Update
Can I still use the old app to access my account and pay bills?
You absolutely can, but it will no longer receive bug fixes or security updates. After the app is discontinued on 31 August 2024, you will no longer b...
Learn MoreSupport > Business > New App Update
What should I do after the Time Internet app is discontinued?
You can still manage your account and subscribed service(s), pay bills and check your connection through the Self Care portal or by reaching out to us...
Learn MoreSupport > Business > Free Upgrade 100Mbps
How do I check my new speed?
You can run a speed test by connecting your desktop or laptop computer to your router using a Cat-5e LAN cable for the most accurate results. You can ...
Learn MoreSupport > Home > Free Speed Boost
How do I check my new speed?
You can run a speed test by connecting your desktop or laptop computer to your router using a Cat-5e LAN cable for the most accurate results. You can ...
Learn MoreSupport > Home > Devices
What are the LAN ports and how many LAN ports does my device have?
Also known as ethernet ports, LAN ports allow your device(s) to connect to the network via a wired connection which typically yields higher speeds. Re...
Learn MoreSupport > Home > Devices
What is the difference between the mesh WiFi and Fibre-To-The-Room (FTTR)?
In essence, FTTR and mesh WiFi both tackle coverage issues by strategically placing child or satellite nodes in areas with weak connections. The key d...
Learn MoreSupport > Home > Devices
Will my entire house be able to get WiFi?
Whole-home WiFi coverage depends on the size of your house and the number of mesh nodes you have. The more mesh nodes, the wider the coverage. Actual ...
Learn MoreSupport > Home > Devices
What is WiFi 6?
Think of WiFi 6 as the language your router and wireless devices use to communicate. It’s like different versions of a spoken language – newer...
Learn MoreSupport > Home > Devices
How come my 2Gbps router isn't achieving higher speeds?
The best way to achieve high speeds and performance is to use a wired connection. Here’s what you need to take note of: The 2.5Gbps LAN port on the...
Learn MoreSupport > Home > Gig Speed Home (FTTR)
What is Gig Speed Home?
Gig Speed Home is our brand-new add-on service that lets you surf, stream and game at speeds up to 1Gbps in every room. Built on Huawei’s Fibre-To-T...
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Time sees continued growth in 1H 2023
TIME dotCom (Time or the Group) announced its results today for the six-month period under review en...
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Time starts the year strong with sustained growth for Q1 2023
TIME dotCom (Time or the Group) today announced its financial results for another quarter of resilie...
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Time completes deal with DigitalBridge for the Asian expansion of its AIMS Data Centre Business
Time dotCom Berhad (“Time” or “the Group”) today announced the completion of its transaction...
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Time delivers solid FY2022 performance with growth across all customer segments
TIME dotCom (Time or the Group) recorded another solid performance for the financial year ended 31 D...
Learn MoreSupport > Home > Troubleshooting
Will all my devices be compatible with 1Gbps?
Newer desktop and laptop computers that come with a Gigabit Ethernet (GE) port are capable of reaching speeds beyond 100Mbps (as opposed to Fast Ether...
Learn MoreSupport > Home > Troubleshooting
How come my 2Gbps router isn't achieving higher speeds?
The best way to achieve high speeds and performance is to use a wired connection. Here’s what you need to take note of: The 2.5Gbps LAN port on...
Learn MoreSupport > Business > Devices
What are the LAN ports and how many LAN ports does my device have?
Also known as ethernet ports, LAN ports allow your device(s) to connect to the network via a wired connection which typically yields higher speeds. Re...
Learn MoreSupport > Business > Self Care
What is Self Care?
Self Care is a self-service portal that lets you manage your account and subscribed service(s), pay your bills and diagnose your connection all in one...
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Rebate Makes Time’s 100Mbps Pakej MyKabel More Affordable at RM69
Time welcomes Pakej Perpaduan Fixed Internet Broadband 100Mbps Pakej MyKabel to be made available t...
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Time’s 9M 2022 Growth Remains Resilient
Shah Alam, 28 November 2022 – TIME dotCom (Time or the Group) announced its financial results for...
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Time partners with DigitalBridge to expand its AIMS Data Centre Business across Asia
Shah Alam, 22 November 2022 – TIME dotCom Berhad (“Time” or “the Group”) today announced ...
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2x the Speed. 2x the Fun. 2Gbps has Landed.
Shah Alam, 6 October 2022 – There’s a brand-new Internet plan in town and it’ll blow your soc...
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Data and Data Centre Demand Drives TIME’s Full Year Performance
Shah Alam, 26 February 2018 – TIME dotCom Berhad (“TIME” or “the Group”) benefited from co...
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Fortinet powers TIME dotCom’s vision for a secure and connected Malaysia
Telco provider leverages Fortinet’s best-in-class technology to introduce security-driven networki...
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Resilient demand contributes to TIME's Q1 2022 results
Shah Alam, 30 May 2022 –TIME dotCom (TIME or the Group) announced its results for the quarter ende...
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Resilient demand sustains growth for FY2021
Shah Alam, 25 February 2022 – TIME dotCom (TIME or the Group) posted its results for the financia...
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Resilient Growth Recorded in Q1 2020
Shah Alam, 28 May 2020 – TIME dotCom Berhad (“TIME” or “the Group”) recorded consolidated...
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TIME And Huawei Launch TIME CLOUD NFVI Solution
Shah Alam, 7 May 2018 – TIME dotCom (“TIME”) has paired up with Huawei to launch the TIME CLO...
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TIME and Partners Level Up SMEs’ Digital Game
Shah Alam, 19 August 2022 – TIME dotCom Berhad (TIME) has partnered with leading digital solution...
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TIME Continues Growth Momentum in 1H 2021
Shah Alam, 27 August 2021 – TIME dotCom (“TIME” or the “Group”) posted consolidated Group...
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TIME Delivers Group Revenue of RM983 million in FY2018
Shah Alam, 28 February 2019 – TIME dotCom Berhad (“TIME” or “the Group”) recorded a conso...
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TIME Delivers Resilient Results for 9M 2021
Shah Alam, 26 November 2021 – TIME dotCom (TIME or the Group) announced its financial results for...
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TIME Delivers Resilient Results in 1H 2020
Shah Alam, 21 August 2020 – TIME dotCom Berhad (“TIME” or “the Group”) announced its fina...
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TIME Delivers Solid 9M 2019 Results
Shah Alam, 29 November 2019 – For the nine month period ended 30 September 2019 (9M 2019), TIME d...
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TIME Delivers Solid Growth in 1H 2022
Shah Alam, 29 August 2022 – TIME dotCom (TIME or the Group) today announced its results for the pe...
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TIME Deploys Cutting-Edge Coriant 200G DWDM Platform
Shah Alam, 25 May 2018 – TIME dotCom (“TIME”) has deployed a new 200G Dense Wavelength Divisi...
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TIME First in Malaysia to be MEF 3.0 LSO Sonata-certified
Shah Alam, 8 July 2021 – TIME dotCom (TIME) announced today that it has become the first in Malay...
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TIME First in Southeast Asia to be MEF 3.0 SD-WAN Certified
Shah Alam, 27 January 2022 – TIME dotCom (TIME) announced that it has become the first telecommuni...
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TIME First Telco In Malaysia To Achieve MEF 3.0 Certification
TIME puts Malaysia on the world map by earning this important recognition for delivering consistent,...
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TIME First Telco In Malaysia To Launch IBM Powered Chatbot
Shah Alam, 15 SEPTEMBER 2018 – TIME dotCom (“TIME”) is the first telco in Malaysia to leverag...
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TIME Keeps Malaysians Connected Through It All
Shah Alam, 9 October 2020 – TIME dotCom Berhad (“TIME”) has been ranked as Malaysia’s Most ...
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TIME launches OmniMesh for the ultimate indoor Internet experience
Shah Alam, 9 December 2020 – TIME dotCom Berhad (“TIME”) today unveiled OmniMesh, a home WiFi...
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TIME Makes Major Push Into Cloud Computing Via AVM Cloud Acquisition
Shah Alam, 7 January 2021 – TIME dotCom Berhad, an ASEAN-based telecommunications business, has a...
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TIME Offers One Of Malaysia’s First Private Connections To Microsoft Azure
Shah Alam, 20 DECEMBER 2018 – TIME dotCom (“TIME”) recently launched TIME Cloud Interconnect ...
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TIME Posts Healthy Revenue Growth Driven by Wholesale and Retail Contribution
Shah Alam, 28 February 2020 – TIME dotCom Berhad (“TIME” or “the Group”) closed the finan...
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TIME Posts Resilient Growth for Q1 2021
Shah Alam, 26 February 2021 – TIME dotCom Berhad (“TIME” or “the Group”) recorded a conso...
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TIME Posts Revenue Growth of 17.7%
Shah Alam, 27 November 2018 – TIME dotCom Berhad (“TIME” or “the Group”) has posted its r...
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TIME Records Sustained Growth for FY2020
Shah Alam, 26 February 2021 – TIME dotCom Berhad (“TIME” or “the Group”) recorded a conso...
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TIME Revenue Grows 10.6% in 1H 2018
Shah Alam, 28 August 2018 – TIME dotCom Berhad (“TIME” or “the Group”) posted its 1H 2018...
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TIME Stays On Track In Q1 2019
Shah Alam, 24 May 2019 – TIME dotCom Berhad (“TIME” or “the Group”) posted consolidated G...
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TIME Sustains Growth in 1Q 2018
Shah Alam, 31 May 2018 – TIME dotCom Berhad (“TIME” or “the Group”) announced its financi...
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TIME Sustains Growth in 9M 2020
Shah Alam, 26 November 2020 – TIME dotCom Berhad (“TIME” or “the Group”) has announced it...
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TIME sustains growth momentum in 1H 2019
Shah Alam, 27 August 2019 – TIME dotCom Berhad (“TIME” or “the Group”) recorded revenue o...
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time-wins-ookla®-speedtest®-award-for-fastest-fixed-network
Shah Alam, 27 FEBRUARY 2019 – Based on the analysis of over 12 million consumer-initiated tests, ...
Learn MoreBusiness > Enterprise > Network > International Private Connectivity
International Private Connectivity
16 June 2022
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