Found 65 result(s) for "Period"
Support > Home > Termination
How do I calculate the remaining contractual period charges?
The early termination charges of remaining contractual period is calculated based on the formula below: (Total Recurring Charges x Minimum Service Ter...
Learn MoreSupport > Home > Devices
Is there a warranty period for the devices?
All equipment we provide are covered by a limited warranty during your contract period. Any loss or damage due to negligence or abuse is not covered u...
Learn MoreSupport > Home > Devices
Is there a contract period attached to the 24-month payment plan?
Nope, there’s no contract period – it’s just a payment term spanning 24 months. It won’t affect your broadband contract period either.
Learn MoreSupport > Home > Gig Speed Home (FTTR)
Is there a contract period for Gig Speed Home?
Nope, there’s no contract period for Gig Speed Home. And subscribing to the service will not affect your broadband contract period either.
Learn MoreSupport > Business > Promotion > Easy Switch
If I subscribe during the promotion period but schedule the installation after the validity period, will I still be entitled to the promotion?
Yes, you will still be entitled to the promotion as long as you sign up within the promotion period. However, if the installation has not taken place ...
Learn MoreSupport > Home > Promotion > New Subscriber Promo – Online Exclusive (200Mbps, 600Mbps, 1Gbps & 2Gbps)
If I subscribe during the promotion period but schedule the installation after the validity period, will I still be entitled to the promotion?
Yes, you will still be entitled to the promotion as long as you sign up within the promotion period. However, if the installation has not taken place ...
Learn MoreSupport > Home > 2Gbps
Is there a contract period for the 2Gbps plan?
Yes, a 24-month contract is applicable to all 2Gbps plans.
Learn MoreSupport > Home > Pakej MyKabel
Is there a contract period for Pakej MyKabel?
Yes, you’ll have to sign up for a 24-month contract.
Learn MoreSupport > Home > Promotion > New Subscriber Promo (200Mbps & 600Mbps)
If I subscribe during the promotion period but schedule the installation after the validity period, will I still be entitled to the promotion?
Yes, you will still be entitled to the promotion as long as you sign up within the promotion period. However, if the installation has not taken place ...
Learn MoreSupport > Business > Devices
Is there a warranty period for the devices?
Equipment Limited Warranty Period All routers and mesh nodes supplied by Time 2 years ONU Lifetime
Learn MoreSupport > Business > Devices
What happens if the equipment provided by Time becomes faulty, damaged or lost during my contract period?
All equipment we provide are covered by a limited warranty during your contract period. Any loss or damage due to negligence or abuse is not covered u...
Learn MoreSupport > Business > Subscription > Voice
What is the minimum contract period for Time Basic Voice Line?
The minimum contract period is 12 months with a one-time registration fee. The registration fee is waived for 24-month contract periods and above.
Learn MoreSupport > Home > New App Update
Will there be ongoing updates and patches on the new app?
Yes, we’ll continue to improve the app with regular updates. Remember to update your app periodically to ensure you’re using the latest versio...
Learn MoreSupport > Home > Plans > 12-month Plan
What if I terminate my subscription?
If you terminate your service within your contract, you’ll be subject to an early termination charge of RM500 or the sum of your remaining contractu...
Learn MoreSupport > Home > Plans > 12-month Plan
How do the 12-month, 24-month and no contract plans differ?
It all boils down to flexibility! Here’s a quick breakdown: 24-Month Plan: Ideal for those who plan to stay put for a longer period. Offers the ...
Learn MoreSupport > Home > Plans > 12-month Plan
What is the 12-month plan?
Our 12-month plan is tailored for renters and frequent movers, with a contract period that aligns perfectly with your 12-month home rental lease. Enj...
Learn MoreSupport > Home > Termination
Do I need to pay any charges if I terminate my service?
If you terminate your service within your contract, you’ll be subject to an early termination charge of RM500 or the sum of your remaining contractu...
Learn MoreSupport > Home > Pakej MyKabel
What if I terminate my subscription?
If you terminate your subscription within your contract tenure, you will: Forfeit any discount you’ve been enjoying; and Incur an early termination...
Learn MoreSupport > Home > Relocation
I’ve been a subscriber for less than 24 months. Can I still request an outdoor relocation?
Absolutely! You can request for an outdoor relocation anytime. However, a RM120 fee applies if you’re still within your contract period.
Learn MoreSupport > Home > Promotion > New Subscriber Promo – Online Exclusive (200Mbps, 600Mbps, 1Gbps & 2Gbps)
If my first month's broadband subscription fee is free, why am I still being charged in my first bill?
Your first full month’s broadband fee is free. But your first bill may show: Prorated charges, for the period of use before your billing cycle ...
Learn MoreSupport > Home > Promotion > New Subscriber Promo (200Mbps & 600Mbps)
If my first month's broadband subscription fee is free, why am I still being charged in my first bill?
Your first full month’s broadband fee is free. But your first bill may show: Prorated charges, for the period of use before your billing cycle ...
Learn MoreSupport > Home > Promotion > New Subscriber Promo (200Mbps & 600Mbps)
What if I terminate my subscription?
If you terminate your subscription within your contract tenure, you will: Forfeit any discount you’ve been enjoying; and Incur an early termination...
Learn MoreSupport > Home > Promotion > New Subscriber Promo (200Mbps & 600Mbps)
Can I upgrade/downgrade my plan after I redeem this promotion?
Yes, absolutely! If you upgrade your plan, any existing discounts you’re enjoying will continue until its full redemption and your contract won’t ...
Learn MoreSupport > Home > Promotion > New Subscriber Promo – Online Exclusive (200Mbps, 600Mbps, 1Gbps & 2Gbps)
What if I terminate my subscription?
If you terminate your subscription within your contract tenure, you will: Forfeit any discount you’ve been enjoying; and Incur an early termination...
Learn MoreSupport > Home > Promotion > New Subscriber Promo – Online Exclusive (200Mbps, 600Mbps, 1Gbps & 2Gbps)
Can I upgrade/downgrade my plan after I redeem this promotion?
Yes, absolutely! If you upgrade your plan, any existing discounts you’re enjoying will continue until its full redemption and your contract won’t ...
Learn MoreAbout Us > Resource > Newsroom
Time sees continued growth in 1H 2023
TIME dotCom (Time or the Group) announced its results today for the six-month period under review en...
Learn MoreAbout Us > Resource > Newsroom
Time starts the year strong with sustained growth for Q1 2023
TIME dotCom (Time or the Group) today announced its financial results for another quarter of resilie...
Learn MoreAbout Us > Resource > Newsroom
Time delivers solid FY2022 performance with growth across all customer segments
TIME dotCom (Time or the Group) recorded another solid performance for the financial year ended 31 D...
Learn MoreSupport > Business > Promotion > Easy Switch
Can I enjoy other promotions/offers from Time at the same time?
Unfortunately, no. You can only enjoy one promotion at any time. Once submitted, you will not be able to change or select other promotions until after...
Learn MoreSupport > Home > 2Gbps
What if I terminate my subscription?
If you terminate your subscription within your 24-month contract, you will be subject to an early termination charge of RM500 or the sum of your remai...
Learn MoreSupport > Home > 2Gbps
Can I downgrade to a lower speed?
Yes, you can. You can downgrade your plan from the 7th month onwards by reaching out to us on Live Chat. If you downgrade within your contract period,...
Learn MoreSupport > Home > Relocation
What do I do if my new location is not within Time coverage?
Unfortunately, you will not be able to relocate your broadband service. You can, however, transfer ownership of your account to another person. Just g...
Learn MoreSupport > Home > Termination
Can I request for immediate termination?
Unfortunately, we require a notice period for service terminations, as detailed below: Subscription Notice period 24-month contract 30 calendar ...
Learn MoreSupport > Home > Subscription > Signup
How do I switch to Time from another service provider?
Contact your current broadband provider to start the termination process. Be mindful of any penalties incurred if your termination is within the cont...
Learn MoreSupport > Home > Promotion > New Subscriber Promo – Online Exclusive (200Mbps, 600Mbps, 1Gbps & 2Gbps)
Can I enjoy other promotions/offers from Time at the same time?
Unfortunately, no. You can only enjoy one promotion at any time. Once submitted, you will not be able to change or select other promotions until after...
Learn MoreSupport > Home > Pakej MyKabel
Can I downgrade my plan after subscribing to Pakej MyKabel?
Yes, you can. You can downgrade your plan from the 7th month onwards by reaching out to us on Live Chat. If you downgrade within your contract period,...
Learn MoreSupport > Home > Pakej MyKabel
Can I upgrade my plan after subscribing to Pakej MyKabel?
Yes, absolutely! You can upgrade immediately, but your monthly RM30 discount will be reduced to RM20 for your remaining contract period.
Learn MoreSupport > Home > Pakej MyKabel
How long will this promotion last?
This promotion is valid until 31 December 2024. You’ll have to sign up within the promo period and activate your service within 2 months of your sig...
Learn MoreSupport > Home > Promotion > New Subscriber Promo (200Mbps & 600Mbps)
Can I enjoy other promotions/offers from Time at the same time?
Unfortunately, no. You can only enjoy one promotion at any time. Once submitted, you will not be able to change or select other promotions until after...
Learn MoreSupport > Business > Termination
Can I request for immediate termination?
Unfortunately, we require a notice period of 30 days for service terminations.
Learn MoreAbout Us > Resource > Newsroom
Rebate Makes Time’s 100Mbps Pakej MyKabel More Affordable at RM69
Time welcomes Pakej Perpaduan Fixed Internet Broadband 100Mbps Pakej MyKabel to be made available t...
Learn MoreAbout Us > Resource > Newsroom
Time’s 9M 2022 Growth Remains Resilient
Shah Alam, 28 November 2022 – TIME dotCom (Time or the Group) announced its financial results for...
Learn MoreAbout Us > Resource > Newsroom
Resilient demand contributes to TIME's Q1 2022 results
Shah Alam, 30 May 2022 –TIME dotCom (TIME or the Group) announced its results for the quarter ende...
Learn MoreAbout Us > Resource > Newsroom
Resilient demand sustains growth for FY2021
Shah Alam, 25 February 2022 – TIME dotCom (TIME or the Group) posted its results for the financia...
Learn MoreAbout Us > Resource > Newsroom
Resilient Growth Recorded in Q1 2020
Shah Alam, 28 May 2020 – TIME dotCom Berhad (“TIME” or “the Group”) recorded consolidated...
Learn MoreAbout Us > Resource > Newsroom
TIME Continues Growth Momentum in 1H 2021
Shah Alam, 27 August 2021 – TIME dotCom (“TIME” or the “Group”) posted consolidated Group...
Learn MoreAbout Us > Resource > Newsroom
TIME Delivers Resilient Results for 9M 2021
Shah Alam, 26 November 2021 – TIME dotCom (TIME or the Group) announced its financial results for...
Learn MoreAbout Us > Resource > Newsroom
TIME Delivers Resilient Results in 1H 2020
Shah Alam, 21 August 2020 – TIME dotCom Berhad (“TIME” or “the Group”) announced its fina...
Learn MoreAbout Us > Resource > Newsroom
TIME Delivers Solid 9M 2019 Results
Shah Alam, 29 November 2019 – For the nine month period ended 30 September 2019 (9M 2019), TIME d...
Learn MoreAbout Us > Resource > Newsroom
TIME Delivers Solid Growth in 1H 2022
Shah Alam, 29 August 2022 – TIME dotCom (TIME or the Group) today announced its results for the pe...
Learn MoreAbout Us > Resource > Newsroom
TIME Posts Healthy Revenue Growth Driven by Wholesale and Retail Contribution
Shah Alam, 28 February 2020 – TIME dotCom Berhad (“TIME” or “the Group”) closed the finan...
Learn MoreAbout Us > Resource > Newsroom
TIME Posts Resilient Growth for Q1 2021
Shah Alam, 26 February 2021 – TIME dotCom Berhad (“TIME” or “the Group”) recorded a conso...
Learn MoreAbout Us > Resource > Newsroom
TIME Records Sustained Growth for FY2020
Shah Alam, 26 February 2021 – TIME dotCom Berhad (“TIME” or “the Group”) recorded a conso...
Learn MoreAbout Us > Resource > Newsroom
TIME Sustains Growth in 1Q 2018
Shah Alam, 31 May 2018 – TIME dotCom Berhad (“TIME” or “the Group”) announced its financi...
Learn MoreAbout Us > Resource > Newsroom
TIME Sustains Growth in 9M 2020
Shah Alam, 26 November 2020 – TIME dotCom Berhad (“TIME” or “the Group”) has announced it...
Learn MoreAbout Us > Resource > Newsroom
TIME sustains growth momentum in 1H 2019
Shah Alam, 27 August 2019 – TIME dotCom Berhad (“TIME” or “the Group”) recorded revenue o...
Learn MoreAbout Us > Resource > Newsroom
time-wins-ookla®-speedtest®-award-for-fastest-fixed-network
Shah Alam, 27 FEBRUARY 2019 – Based on the analysis of over 12 million consumer-initiated tests, ...
Learn MoreBusiness > Enterprise > Collaboration > Business Voice Lines
Business Voice Lines
18 April 2022
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