Found 135 result(s) for "gi"
Support > Business > Free Upgrade 100Mbps
I’m planning to transfer ownership of my account to a friend. Will the new owner be eligible for the free speed boost?
Yes, the new owner will get to enjoy the new speeds as long as they’re an existing Time Fibre Business subscribers on plans below 100Mbps.
Learn MoreSupport > Home > Free Speed Boost
I’m planning to transfer ownership of my account to a friend. Will the new owner be eligible for the free speed boost?
Yes, the new owner will get to enjoy the new speeds as long as they’re on the 100Mbps, 300Mbps or 500Mbps plan.
Learn MoreSupport > Home > Gig Speed Home (FTTR)
What is the cable length included in the Gig Speed Home packages?
The following is the standard cable length included in each package: Gig Speed Home Package 1 parent node + 1 child node 1 parent node + 2 child n...
Learn MoreSupport > Home > Subscription > Signup
Can I subscribe to Gig Speed Home (FTTR) when I’m signing up for a Time Fibre Home plan?
Yes, absolutely! You may add on Gig Speed Home (FTTR) to either Time Fibre Home 600Mbps or 1Gbps of your choice on a 24-month contract plan when you s...
Learn MoreSupport > Home > Gig Speed Home (FTTR)
Can I transfer ownership of my Gig Speed Home service to someone else?
Your Gig Speed Home service is tied to your account. So when you transfer your account to someone new, Gig Speed Home goes along with it. If you chose...
Learn MoreSupport > Home > Gig Speed Home (FTTR)
Can I relocate my Gig Speed Home to a new address?
Yes, you absolutely can. But, do note that there will be associated relocation fees and device costs.
Learn MoreSupport > Home > Gig Speed Home (FTTR)
Is there a contract period for Gig Speed Home?
Nope, there’s no contract period for Gig Speed Home. And subscribing to the service will not affect your broadband contract period either.
Learn MoreSupport > Home > Gig Speed Home (FTTR)
How do I pay for Gig Speed Home?
There are 2 payment options: Full payment – This option is open to all subscribers. 24-month payment plan – This option is only applicabl...
Learn MoreSupport > Home > Gig Speed Home (FTTR)
I don’t see the Gig Speed Home option in Self Care. Why?
This may be because you aren’t currently on our 600Mbps or 1Gbps plan and/or it isn’t available in your building. You can check for Gig Speed Home...
Learn MoreSupport > Home > Gig Speed Home (FTTR)
How do I subscribe to Gig Speed Home?
You’ll be able to select Gig Speed Home as an add-on while you’re signing up for the Time Fibre Home 600Mbps or 1Gbps plans. Check out our plans a...
Learn MoreSupport > Home > Gig Speed Home (FTTR)
Is Gig Speed Home available to me?
Gig Speed Home is exclusively available to Time Fibre Home 600Mbps and 1Gbps subscribers on a 24-month contract plan and selected buildings only. Clic...
Learn MoreSupport > Home > Gig Speed Home (FTTR)
What is Gig Speed Home?
Gig Speed Home is our brand-new add-on service that lets you surf, stream and game at speeds up to 1Gbps in every room. Built on Huawei’s Fibre-To-T...
Learn MoreSupport > Home > Promotion > New Subscriber Promo (200Mbps & 600Mbps)
Who is eligible for this promotion?
New subscribers of the Time Fibre Home 200Mbps or 600Mbps subscribers on a 24-month contract.
Learn MoreSupport > Home > Promotion > New Subscriber Promo – Online Exclusive (200Mbps, 600Mbps, 1Gbps & 2Gbps)
Who is eligible for this promotion?
New subscribers of the Time Fibre Home 200Mbps, 600Mbps, 1Gbps and 2Gbps subscribers on a 24-month contract who sign up online via www.time.com.my.
Learn MoreAbout Us > Resource > Newsroom
Time completes deal with DigitalBridge for the Asian expansion of its AIMS Data Centre Business
Time dotCom Berhad (“Time” or “the Group”) today announced the completion of its transaction...
Learn MoreSupport > Business > Promotion > Easy Switch
Who is eligible for this promotion?
Anyone who is currently subscribed to another Internet service provider (ISP) and located within our selected buildings. To apply, you’ll need to pr...
Learn MoreSupport > Home > Billing & Payment > Auto Debit
What do I do if I want to change my debit/credit card details or I want to cancel my Auto Debit registration?
Just log in to Self Care and you’ll be able to make any changes to the debit/credit card you’ve registered for Auto Debit. If you cancel your Auto...
Learn MoreSupport > Home > Billing & Payment > Auto Debit
When will you start charging my debit/credit card?
When you’ve successfully registered for Auto Debit, payments will be charged to your debit/credit card from the next bill cycle onwards.
Learn MoreSupport > Home > Billing & Payment > Auto Debit
How do I know if my Auto Debit registration was successful?
Upon successful registration, we’ll send an email to the email address you have registered with us.
Learn MoreSupport > Home > Billing & Payment > Auto Debit
Must I be the card owner of the card being used to register for Auto Debit?
Not necessarily. As long as the card owner has given consent and registration of the card passes the 3D Secure check.
Learn MoreSupport > Home > Billing & Payment > Auto Debit
Is it safe to register for Auto Debit?
Yes, in fact, it is one of the safest ways to make payment. Information is stored in a Payment Card Industry – Data Security Standard (PCI – DSS) ...
Learn MoreSupport > Home > Billing & Payment > Auto Debit
Why am I being charged RM1 to register my debit/credit card for Auto Debit?
The RM1 is charged to your card to verify that your debit/credit card is active and that you are the cardholder. In the case of credit cards, the amou...
Learn MoreSupport > Home > Billing & Payment > Auto Debit
How do I register for Auto Debit?
You can register for Auto Debit either at the point of subscription to our services or, click on the gear icon on your Self Care dashboard and select ...
Learn MoreSupport > Home > Billing & Payment > Auto Debit
What do I get if I register for Auto Debit?
When you register for Auto Debit, you’ll receive a monthly RM2 rebate off your bills.
Learn MoreSupport > Home > Subscription > Coverage
My JMB has already gotten in touch with you and given you the green light. Why aren't you here yet?
It typically takes about 6 months to extend our coverage. Please bear with us while we work on delivering our service to you. If there hasn’t be...
Learn MoreSupport > Home > Promotion > Time Rewards
Am I eligible to participate in Time Rewards programme?
You will need to be an active Time Fibre Home subscriber with the Time Internet App to be eligible to participate in Time Rewards. Download and instal...
Learn MoreSupport > Home > Promotion > Hook Up and Earn Programme (HUAE)
Who is eligible for this programme?
All Time Fibre Home subscribers who have had their service activated will be eligible for this programme.
Learn MoreSupport > Home > Promotion > Time Fibre Home Offer for the Differently-abled (OKU)
Who is eligible for this offer?
Malaysian citizens who are registered as OKU by the Department of Social Welfare Malaysia (Jabatan Kebajikan Masyarakat) are eligible. Subscribers mus...
Learn MoreSupport > Home > Self Care
I have multiple accounts. How do I view all of them using the same login ID?
You can merge or unmerge your accounts via Self Care > Manage Plan > Other Modifications. Just fill in the form and submit the request.
Learn MoreSupport > Home > Self Care
How do I register for Self Care?
We’ve already registered a Self Care account for you. You can check your registered email address or SMS for your username and password. Otherwi...
Learn MoreSupport > Business > Self Care
How do I register for Self Care?
We’ve already registered a Self Care account for you. You can check your registered email address or SMS for your username and password. The pas...
Learn MoreAbout Us > Resource > Newsroom
Time partners with DigitalBridge to expand its AIMS Data Centre Business across Asia
Shah Alam, 22 November 2022 – TIME dotCom Berhad (“Time” or “the Group”) today announced ...
Learn MoreAbout Us > Resource > Newsroom
TIME and Partners Level Up SMEs’ Digital Game
Shah Alam, 19 August 2022 – TIME dotCom Berhad (TIME) has partnered with leading digital solution...
Learn MoreAbout Us > Resource > Newsroom
TIME, LGMS and Tecforte Sign MoU to Develop Cyber Security Solutions for Malaysia’s Digital Economy
Shah Alam, 02 July 2021 – TIME dotCom Bhd (TIME), LE Global Services Sdn Bhd (LGMS) and Tecforte ...
Learn MoreFor Home
Time Hacks
HACK YOUR BROADBAND Make your Internet work for you. Check out our tips and tricks to make the most ...
Learn MoreSupport > Home > Plans > 12-month Plan
Can I upgrade/downgrade my 12-month plan?
Yes, definitely. If you want to upgrade your plan, just log into Self Care and check it out. You can only downgrade your plan after finishing up your ...
Learn MoreBusiness > Enterprise > Security > Vulnerability Assessment
Vulnerability Assessment
12 June 2024
Learn MoreSupport > Business > Free Upgrade 100Mbps
Why can’t I downgrade my plan in Self Care?
As part of the free speed boost exercise, we’ve made some adjustments to the Self Care features. We highly recommend staying on your current boosted...
Learn MoreSupport > Business > Free Upgrade 100Mbps
Can I upgrade my plan if I want something else?
Yes, you can! Just log in to Self Care and check it out.
Learn MoreSupport > Business > Free Upgrade 100Mbps
How do I know if my speed has been boosted?
Easy, if you’re an existing Time Fibre Business subscribers on plans below 100Mbps, just log in to Self Care to see your new speed. It should be dis...
Learn MoreSupport > Business > Free Upgrade 100Mbps
What is Time’s Speed Boost all about?
Life’s too short for slow internet, so we’re bumping up the speed for our subscribers on plans below 100Mbps – for free with no strings attached...
Learn MoreBusiness > Enterprise > Security > Privileged Access Management
Privileged Access Management
28 May 2024
Learn MoreSupport > Home > Upgrade/Downgrade Plan
Why can’t I downgrade my plan in Self Care?
As part of the free speed boost exercise, we’ve made some adjustments to the Self Care features. But fret not, give us a call or chat with us if you...
Learn MoreSupport > Home > Upgrade/Downgrade Plan
How do I upgrade my broadband plan?
Sign in to Self Care and on your dashboard, click Manage Plan > Change Broadband Plan. Select the plan you want to upgrade to and follow the on-scr...
Learn MoreSupport > Home > Free Speed Boost
Can I upgrade my plan if I want something else?
Yes, you can! Just log in to Self Care and check it out.
Learn MoreSupport > Home > Free Speed Boost
Why can’t I downgrade my plan in Self Care?
As part of the free speed boost exercise, we’ve made some adjustments to the Self Care features. We highly recommend staying on your current boosted...
Learn MoreSupport > Home > Free Speed Boost
I’ve just upgraded/downgraded my plan to 100Mbps/500Mbps. Will my speed be boosted as well?
Yes, you’ll get to enjoy the free speed boost as long as you’re a Time Fibre Home 100Mbps, 300Mbps and 500Mbps subscriber. Get all the deets on Se...
Learn MoreSupport > Home > Free Speed Boost
How do I know if my existing device is compatible with the new speed?
If you’re already using our latest WiFi 6 device, they’re more than capable of accommodating the new speeds. Here’s what our latest WiFi 6 devic...
Learn MoreSupport > Home > Free Speed Boost
Will you be upgrading my WiFi devices as well?
We won’t be switching out your routers with this free speed boost. But check it out – we’ve got top-notch WiFi 6 devices to supercha...
Learn MoreSupport > Home > Free Speed Boost
Can I pay less for a lower speed instead of the free speed boost?
While the free speed boost aims to give you a smoother online experience and bridge the gap between Internet tiers, we do offer a variety of plans to ...
Learn MoreSupport > Home > Free Speed Boost
How do I know if my speed has been boosted?
Easy, if you’re an existing Time Fibre Home 100Mbps, 300Mbps or 500Mbps subscriber, just log in to Self Care to see your new speed. It should be dis...
Learn MoreSupport > Home > Free Speed Boost
What is Time’s free speed boost all about?
Life’s too short for slow Internet, so we’re bumping up the speed for our 100Mbps, 300Mbps and 500Mbps subscribers – for free with no string...
Learn MoreSupport > Home > Relocation
What’s the difference between standard installation and difficult installation?
For a standard installation, your unit has few physical obstacles that could block or interfere with WiFi signals. A regular router setup should be en...
Learn MoreSupport > Home > Relocation
Do I need to apply for the outdoor relocation fee waiver?
Nope. All you have to do is request for an outdoor relocation in Self Care. If you’re eligible for the waiver, the RM120 fee will automatically be w...
Learn MoreSupport > Home > Devices
How do I change my WiFi 6 (HG8145X6) device from working as an Optical Network Terminal (ONT) to a router/mesh node?
By default, the WiFi 6 (Huawei HG8145X6) device works as a wireless Optical Network Terminal (ONT) or a 2-in-1 device which combines router and Optica...
Learn MoreSupport > Home > Devices
What is the difference between the mesh WiFi and Fibre-To-The-Room (FTTR)?
In essence, FTTR and mesh WiFi both tackle coverage issues by strategically placing child or satellite nodes in areas with weak connections. The key d...
Learn MoreSupport > Home > Devices
How does a mesh node improve my home WiFi experience?
A mesh node extends your home WiFi coverage. When you place a mesh node in a WiFi dead zone, the node will capture and broadcast the wireless signal o...
Learn MoreSupport > Home > Devices
I'm currently using a 3rd party router. Which device can I purchase to extend WiFi coverage?
You may refer to the official website of your device’s brand to check on mesh devices compatible with your router. Otherwise, you can check on Self ...
Learn MoreSupport > Home > Devices
What type of device(s) can I purchase from Time?
Our WiFi 6 mesh nodes are available to purchase via the Shop tab in Self Care. Do note that these mesh devices are not compatible with Gig Speed Home ...
Learn MoreSupport > Home > Devices
What type of complimentary device(s) do I get from Time?
We provide mesh-enabled WiFi 6 routers with all our plans and WiFi 6 mesh node(s) for selected plans. Based on your building type and installation req...
Learn MoreSupport > Home > Gig Speed Home (FTTR)
How long will installation take?
Plan for a session lasting between 4 to 6 hours, depending on your setup’s complexity. If you’re also setting up your new Time Fibre Home ...
Learn MoreSupport > Home > Plans > No Contract Plan
Can I relocate on a no contract plan?
Subscribers of no-contract plans are not allowed to relocate. In order to relocate, you’ll have to convert into to a 24-month contract plan. You...
Learn MoreSupport > Home > Gig Speed Home (FTTR)
What if I terminate my subscription?
If you choose to terminate your broadband subscription, your Gig Speed Home service will also be terminated, since it’s linked to your account. If y...
Learn MoreSupport > Home > Gig Speed Home (FTTR)
Is the parent node compatible with your other mesh devices?
Unfortunately, the parent node is only compatible with its corresponding child nodes. Gig Speed Home devices are not compatible with our other mesh Wi...
Learn MoreSupport > Home > Gig Speed Home (FTTR)
Why is it only available in selected buildings?
Gig Speed Home is a cutting-edge service that requires specialised installation techniques. To ensure top-notch quality, we’re currently trainin...
Learn MoreSupport > Home > Gig Speed Home (FTTR)
Why is my speed not up to 1Gbps as advertised?
Internet speeds are based on your broadband plan e.g. if you’re on the 600Mbps plan, your speed will be limited to 600Mbps. Other factors such as ne...
Learn MoreSupport > Home > Gig Speed Home (FTTR)
What is Fibre-To-The-Room (FTTR) and how is it different from mesh WiFi?
FTTR is a cutting-edge technology that involves running fibre optic cables directly to individual rooms or units within a building, providing high-spe...
Learn MoreSupport > Home > Promotion > New Subscriber Promo – Online Exclusive (200Mbps, 600Mbps, 1Gbps & 2Gbps)
What devices do I get with my subscription?
We provide mesh-enabled WiFi 6 routers with all our plans. Based on your building type and installation requirements, you may receive: Plan Device...
Learn MoreAbout Us > Resource > Newsroom
Time sees continued growth in 1H 2023
TIME dotCom (Time or the Group) announced its results today for the six-month period under review en...
Learn MoreAbout Us > Resource > Newsroom
Time starts the year strong with sustained growth for Q1 2023
TIME dotCom (Time or the Group) today announced its financial results for another quarter of resilie...
Learn MoreAbout Us > Resource > Newsroom
Time delivers solid FY2022 performance with growth across all customer segments
TIME dotCom (Time or the Group) recorded another solid performance for the financial year ended 31 D...
Learn MoreSupport > Home > Self Care > Bill Payment
I paid my bill via Self Care. When will my payment be reflected?
Upon successful payment, you will receive a payment notification via your registered email. Your account balance in Self Care should be updated within...
Learn MoreSupport > Home > Relocation
Can I withdraw my relocation request?
Yes, you can! Just log into Self Care, scroll down to Activity Log and look for the “Withdraw Submission” button.
Learn MoreSupport > Home > 2Gbps
Is the router compatible with your other devices?
Yes, our 2Gbps router is compatible with all our current Huawei WiFi 6 devices models except for Gig Speed Home (Fibre-To-The-Room) devices.
Learn MoreSupport > Home > 2Gbps
Can I relocate my 2Gbps plan to a new address?
Yes, as long as 2Gbps is also available at your new address. You can log in to Self Care to check for coverage.
Learn MoreSupport > Home > 2Gbps
Can I upgrade to 2Gbps?
Yes, absolutely! As long as 2Gbps is available in your building. Just log in to Self Care, click Manage Plan > Change Broadband Plan.
Learn MoreSupport > Home > 2Gbps
Where is 2Gbps available?
2Gbps is currently only available in selected buildings in these locations: Klang Valley: – Ampang Hilir – Ara Damansara – Bandar Kinrara – Ba...
Learn MoreSupport > Home > Relocation
How do I reschedule the relocation appointment?
Just scroll down on your Self Care homepage to “Recent Activities” and look for a “Reschedule” button.
Learn MoreSupport > Home > Relocation
What do I do if my new location is not within Time coverage?
Unfortunately, you will not be able to relocate your broadband service. You can, however, transfer ownership of your account to another person. Just g...
Learn MoreSupport > Home > Relocation
What should I do if I submitted the wrong address or relocation type?
You can withdraw your submission in Self Care. Just scroll down to Activity Log and look for the “Withdraw Submission” button.
Learn MoreSupport > Home > Relocation
How do I relocate my broadband service?
Sign in to Self Care and on your dashboard, click on Manage Plan > Relocate Service. Fill out the form to submit your request. If you are relocatin...
Learn MoreSupport > Home > Transfer of Ownership
What can I do if my nominee is staying at a different location?
The nominee can request to relocate the service via Self Care after the transfer of ownership is completed. Just click Manage Plan > Relocate Servi...
Learn MoreSupport > Home > Transfer of Ownership
How do I request for a transfer of ownership?
On your Self Care dashboard, click Manage Plan > Transfer Ownership. Fill in the form and submit your request.
Learn MoreSupport > Home > Termination
How do I terminate my home broadband service?
Give us a call at 1800-18-1818 or chat with us and we’ll assist you.
Learn MoreSupport > Home > Troubleshooting
Will all my devices be compatible with 1Gbps?
Newer desktop and laptop computers that come with a Gigabit Ethernet (GE) port are capable of reaching speeds beyond 100Mbps (as opposed to Fast Ether...
Learn MoreSupport > Home > Troubleshooting
My router is not capable of supporting my subscribed speed. How do I purchase a new one?
If you’ve been with us for at least 20 months and we have not upgraded your router during this time, you’re eligible for a complimentary upgrade n...
Learn MoreSupport > Home > Billing & Payment > Auto Debit
Do I have to pay my outstanding balance in order to apply for Auto Debit?
Yes, any outstanding balance will have to be cleared in order to complete your Auto Debit registration. If you would like to make payment for your out...
Learn MoreSupport > Home > Billing & Payment > Auto Debit
What is Auto Debit?
Auto Debit is a service that automatically deducts your monthly payments from a registered debit/credit card on a recurring basis. This is a great opt...
Learn MoreSupport > Home > Billing & Payment
I receive multiple bills because I have multiple accounts. Can I consolidate them into one bill?
Yes, if you merge your account. Log in to Self Care > Manage Plan > Other Modifications and fill in the form. Once merged, you should only recei...
Learn MoreSupport > Home > Billing & Payment
Is there a Time branch for me to make payment?
While we don’t have a physical branch for payments, you can register for Self Care or download the Time Internet app to view your bills and make qui...
Learn MoreSupport > Home > Billing & Payment
What are the available billing methods?
We will send an electronic bill to your registered email address every month.
Learn MoreSupport > Home > Plans > Voice Plans
Can I change my Time Voice Home contact number?
Yes, you can. Log into Self Care > Manage Plan > Other Modifications. Just fill in the form and submit the request. Remember to select “Ch...
Learn MoreSupport > Home > Plans > Voice Plans
I have changed my phone. How do I log in to Time Voice App?
You need to retrieve a new QR code on Self Care. Once you’re logged in, click on ’Activate Time Voice App’ under Voice. Click the ’Generate QR...
Learn MoreSupport > Home > Plans > Voice Plans
I have more than one device. How do I activate Time Voice App on these devices?
Each device requires its own unique QR code, which can be generated on Self Care. Once you’re logged in, click on ’Activate Time Voice App’ unde...
Learn MoreSupport > Home > Plans > Voice Plans
How do I get started?
Download Time Voice App from the Google Play Store or Apple App Store. Log in to Self Care and click on ‘Activate Time Voice App’ under Voice. La...
Learn MoreSupport > Home > Plans > Voice Plans
I want to subscribe to an additional voice line. Do I purchase my own phone and perform the setup myself?
No, all additional voice lines will be accessed exclusively via the Time Voice app. Just follow the simple steps below: Download the Time Voice app o...
Learn MoreSupport > Home > Plans > Voice Plans
Can I subscribe to an additional voice line?
Yes, but you may only subscribe to the Time Voice Home Basic plan. Subscription is on a pay-as-you-use basis and the line will be accessed exclusively...
Learn MoreSupport > Home > Plans > Voice Plans
How do I change my Time Voice plan?
You can change your Time Voice Home Basic plan by selecting either Time Voice Home Lite or Time Voice Home Max at the point of subscription. If you wa...
Learn MoreSupport > Home > Plans > No Contract Plan
How can I upgrade/purchase devices after my service has been activated?
All you have to do is log in to the Self Care portal and navigate to the “Shop” tab. From there, you can see our range of devices availabl...
Learn MoreSupport > Home > Plans > No Contract Plan
How do I convert my no contract plan to a 24-month contract plan?
At least one (1) month after service activation, you can convert your plan via Self Care > Manage Plan > Change Broadband Plan. Updated terms ap...
Learn MoreSupport > Home > Plans > No Contract Plan
Am I entitled to any promotions or discounts with this plan?
No, subscribers to this plan are not eligible for any promotions or discounts.
Learn MoreSupport > Home > Subscription > Installation
When is my installation date?
Check your installation date here or get in touch with us via Live Chat and we’ll give you the updates you need.
Learn MoreSupport > Home > Subscription > Signup
What fees do I need to pay if I decide to subscribe?
Deposit(s)/One-time charge RM500 deposit for non-Malaysians Fully refundable upon service cancellation, provided there is no outstanding balance...
Learn MoreSupport > Home > Subscription > Coverage
Where is 2Gbps available?
2Gbps is currently only available in selected buildings in these locations: Klang Valley: – Ampang Hilir – Ara Damansara – Bandar Kinrara – Ba...
Learn MoreSupport > Home > Promotion > Hook Up and Earn Programme (HUAE)
If I refer myself, can I still receive the bill discount?
No, you are not eligible for the RM100 bill discount if you refer yourself.
Learn MoreSupport > Home > Promotion > Hook Up and Earn Programme (HUAE)
How do I check the status of my referrals?
To check the status of your referrals, log in to your Self Care and head over to Rewards > Hook Up & Earn > Referral Status.
Learn MoreSupport > Home > Promotion > Hook Up and Earn Programme (HUAE)
How do I refer a friend?
Retrieve your unique link by logging into your Self Care by heading over to Rewards > Hook Up & Earn. Send your referral link to your friends f...
Learn MoreSupport > Home > Promotion > Time Fibre Home Offer for the Differently-abled (OKU)
If I transfer ownership of my subscription to a differently-abled person, will he/she be entitled for the promotion?
Yes, they can enjoy the promotion as long as they are registered as a Person(s) with Disabilities or Orang Kelainan Upaya (OKU) with a valid OKU card....
Learn MoreSupport > Home > Promotion > Time Fibre Home Offer for the Differently-abled (OKU)
Will I receive any backdated discount if I’ve been using Time before this?
No backdated discount will be given. However, you’ll be able to enjoy the discount for as long as you’re subscribed to our service.
Learn MoreSupport > Home > Promotion > Time Fibre Home Offer for the Differently-abled (OKU)
I am an existing Time Fibre Home subscriber. Can I enjoy this offer?
For existing customers who wish to subscribe to this service, please submit your request via Self Care. Log in to SelfCare > Manage Plan > Other...
Learn MoreSupport > Home > Promotion > Time Fibre Home Offer for the Differently-abled (OKU)
I’m interested. How do I subscribe?
Eligible subscribers may reach us via these channels: Live Chat Facebook
Learn MoreSupport > Home > Promotion > Time Fibre Home Offer for the Differently-abled (OKU)
What is this offer about?
Malaysian citizens who are registered as Person(s) with Disabilities or Orang Kelainan Upaya (OKU) will be able to enjoy RM10 off their monthly Time F...
Learn MoreSupport > Home > Pakej MyKabel
If I move and relocate my service, do I still get to enjoy the promo?
Yes, as long as Pakej MyKabel is also available at your new address. Just log into Self Care, click Manage Plan > Relocate Service. If Pakej MyKabe...
Learn MoreSupport > Home > Pakej MyKabel
I’m already a Time subscriber. Can I switch to Pakej MyKabel?
Yes, you sure can. You’ll be eligible for Pakej MyKabel after serving a minimum of 6 months of your contract. But your contract will be reset for 24...
Learn MoreSupport > Home > Pakej MyKabel
Can foreigners apply for Pakej MyKabel?
Unfortunately, you’ll need a Malaysian IC to register.
Learn MoreSupport > Home > Pakej MyKabel
How do I get Pakej MyKabel?
If you’re a new subscriber, you can apply online at www.time.com.my or via our Sales Ninjas. Do note that you’ll need your Malaysian IC to registe...
Learn MoreSupport > Home > Pakej MyKabel
What is Pakej MyKabel?
Pakej MyKabel is an exclusive promotion available in Program Perumahan Rakyat (PPR) and Perumahan Awam (PA) buildings. It gives Time Fibre Home custom...
Learn More