Found 13 result(s) for "payment plan"
Support > Home > Devices
Is there a contract period attached to the 24-month payment plan?
Nope, there’s no contract period – it’s just a payment term spanning 24 months. It won’t affect your broadband contract period either.
Learn MoreSupport > Home > Devices
What will happen to my 24-month payment plan if I want to transfer ownership of my account or terminate my subscription?
You’ll be required to settle early when you make your transfer of ownership or termination request.
Learn MoreSupport > Home > Devices
Can I settle my 24-month payment plan early?
Yes, you absolutely can. Just reach out to our CS team on Live Chat to get the ball rolling.
Learn MoreSupport > Home > Billing & Payment
I've received my first bill. Why is my payment amount higher than my monthly subscription fee?
Your first bill may be higher than your subscription fee because it may contain pro-rated charges and advanced billing of your broadband fee. Watch ou...
Learn MoreSupport > Home > Plans > No Contract Plan
How do I make payment for this plan?
Auto Debit is required to sign up for this plan as standard billing is not supported.
Learn MoreSupport > Home > Devices
How do I pay for the mesh WiFi add-ons?
There are 2 payment options: Full payment – This option is open to all subscribers. 24-month payment plan – This option is only applicable to Mal...
Learn MoreSupport > Home > Gig Speed Home (FTTR)
What if I terminate my subscription?
If you choose to terminate your broadband subscription, your Gig Speed Home service will also be terminated, since it’s linked to your account. If y...
Learn MoreSupport > Home > Gig Speed Home (FTTR)
Can I transfer ownership of my Gig Speed Home service to someone else?
Your Gig Speed Home service is tied to your account. So when you transfer your account to someone new, Gig Speed Home goes along with it. If you chose...
Learn MoreSupport > Home > Gig Speed Home (FTTR)
How do I pay for Gig Speed Home?
There are 2 payment options: Full payment – This option is open to all subscribers. 24-month payment plan – This option is only applicabl...
Learn MoreSupport > Home > Billing & Payment
How do I pay my bill?
Subscribers to the no contract plan are required to activate Auto Debit to pay for this plan. For 24-month and 12-month contract plan subscribers, ple...
Learn MoreSupport > Home > Self Care
What can I do on Self Care?
You can: View your profile and subscribed service(s) View and pay your bills Apply for Auto Debit payment method Change your subscription plan Access...
Learn MoreAbout Us > Investor Relations > Reports & Presentations
Investor Relations - Reports & Presentations
5 October 2022
Learn More